A one-person business and a fifty-seat floor get the identical routing engine, the identical AI and the identical reporting. What changes is how much of it you switch on.
Electricians, dentists, consultants, salons, lettings agents, one-person shops.
You are the business. Every missed call is money that went to whoever picked up instead.
Working on your own, the plan is Pro at $69 a month — less than a single missed job, and it runs to ten logins so an apprentice or a subcontractor costs nothing extra.
Try it first with the 30-day free trial: a real number, a working AI receptionist and $15 of credit.
Start free with GoogleClinics, agencies, trades firms, local services, small online businesses.
One number, a few people, and nothing falling through the gap between them.
Small Business, $199 a month, covers up to fifty people with $75 of usage included and a lower AI rate — room to grow without changing plan again. The same team on a per-seat platform pays a licence per person, every month.
See what's includedTeams with queues to run, service levels to hit and supervisors who need to see it.
Everything you expect from an enterprise platform, without the enterprise procurement.
Small Business at $199 covers up to fifty people; Scale at $499 covers up to two hundred. Above that, talk to us — we would rather size it with you than publish a number that is wrong for you.
Talk to usPeople running customer contact on behalf of several businesses at once.
Several businesses, one console, and no chance of one client's call reaching another client's team.
If you are answering for other people's customers, the isolation model is the thing to scrutinise. It is documented in full, along with what has and has not been independently tested.
Security & reliabilityThe size of the team decides which features you switch on. The industry decides what a missed call actually costs — and that is usually the number that matters.
Plumbers, electricians, HVAC, roofing, locksmiths. Calls arrive while you are under a sink or on a roof, and the customer rings the next name on the list within a minute. The AI takes the job details, quotes your call-out fee, books the slot and texts it to you. Out-of-hours calls stop being lost work.
Never both. The AI handles appointment booking, changes and cancellations, opening hours and directions, and hands anything clinical straight to a person. Recording disclosure and the privacy tooling are built in, which matters more here than in most industries.
Accountants, solicitors, consultants, surveyors. New enquiries get qualified and booked without interrupting chargeable work, and existing clients reach the person who knows their matter through skills-based routing.
Tenants reporting faults, landlords chasing updates, applicants asking about a listing. Route them apart on the first question, take maintenance reports around the clock, and keep an out-of-hours emergency path that reaches a real person.
Where is my order, can I return this, do you have it in stock. Answered from your own content on whichever channel the customer used — chat, WhatsApp, Instagram or the phone — with the genuinely unusual cases going to a person who can see the whole thread.
Branch urgent from routine on the first answer, put routine bookings through the AI, and give urgent calls a priority queue that jumps the line. Callbacks mean an owner does not sit on hold with a distressed animal.
We are early, and we are not going to pretend to a customer list we do not have. These are the shapes of the problem the platform is built for — if yours is close, the free plan will tell you more in an afternoon than we can here.
Most people arriving here are running one of four things. It helps to be specific about what changes.
| Today | What breaks | What changes |
|---|---|---|
| A mobile and voicemail | Missed calls go to a competitor. Voicemail is rarely left and rarely returned. | Every call answered, details captured, the job booked while you work. |
| An answering service | Per-call fees, a script that cannot answer anything specific, messages you still act on. | Answers from your own content, books directly, costs cents a minute rather than pounds a call. |
| A hosted phone system | Extensions and a hunt group, but no queueing, no reporting, and nothing on chat or email. | Real queues, service levels, every channel in one place, and reporting that shows what happened. |
| A per-seat contact center | A licence for everyone including the part-timer; AI is a paid add-on; features held for higher tiers. | A flat fee, every feature on every plan, and the AI included. |
Every feature is on every plan, so growing means changing a number in your billing — not migrating to a different product.
Google or Microsoft · 30-day free trial · $15 credit · no card required